Effective Date: [Insert Date]
Thank you for choosing AJL International. By using our services, you agree to be bound by the following Terms & Conditions. These terms govern your use of our transportation services, whether booking a single ride, coordinating multi-city itineraries, or utilizing any other service we offer. Please read them carefully.
1. Introduction
AJL International is committed to delivering an exceptional luxury transportation experience. With a fleet of over 90 top-tier vehicles and a global reach across more than 500 cities, we are dedicated to providing world-class service. Our focus on customer satisfaction, top-tier vehicle maintenance, and cutting-edge technology ensures a seamless and sophisticated travel experience. By using our services, you agree to adhere to the terms outlined below.
2. Services Offered
AJL International offers a variety of luxury ground transportation services, including but not limited to:
- Airport transfers
- Multi-stop itineraries
- Executive and VIP transportation
- Event and group transportation
- Custom travel solutions
Our services are available globally, with bookings accessible in over 500 cities worldwide. Specific vehicle options and availability may vary by location.
3. Booking & Reservations
To book a service with AJL International, clients must submit a booking request via our website, mobile app, or directly with our customer service team. By submitting a booking, you confirm that you have provided accurate and complete information regarding your travel requirements, including:
- Pickup and drop-off locations
- Date and time of travel
- Number of passengers
- Special requests (if applicable)
AJL International reserves the right to cancel or modify a booking if the information provided is inaccurate, incomplete, or violates any of our policies.
Bookings should be made at least [insert number] hours in advance to ensure availability. For last-minute bookings, we will do our best to accommodate but cannot guarantee availability.
4. Payment Terms
Payments for services rendered must be made in full prior to or at the time of service, unless otherwise agreed upon in writing. AJL International accepts [insert accepted payment methods, e.g., credit/debit cards, bank transfers, etc.]. For corporate accounts or high-volume clients, special payment arrangements may be made.
All prices are subject to change and may vary depending on the location, type of vehicle, and services requested. Any changes to the agreed-upon rate will be communicated to you prior to the service being provided.
5. Cancellations & Modifications
- Cancellations: Cancellations made within [insert time, e.g., 24 hours] of the scheduled service will incur a cancellation fee of [insert fee or percentage of the fare].
- Modifications: Changes to your booking, such as altering the time, location, or vehicle type, are subject to availability and may incur additional charges. We recommend informing us of any changes as early as possible to ensure smooth adjustments.
AJL International reserves the right to cancel or modify bookings due to unforeseen circumstances, including but not limited to weather conditions, vehicle availability, or driver-related issues. In such cases, we will make reasonable efforts to provide an alternative arrangement or issue a refund where applicable.
6. Responsibilities of the Client
- Accurate Information: Clients are responsible for providing accurate and timely information regarding their booking details, including pick-up times, locations, and any special requests.
- Behavior During Service: Clients are expected to maintain respectful and lawful behavior during the course of the service. AJL International reserves the right to terminate the ride if the passenger is engaged in inappropriate behavior, including but not limited to violence, harassment, or illegal activities.
- Luggage & Personal Items: Clients are responsible for their own luggage and personal items. AJL International is not liable for any lost, damaged, or stolen belongings during transport.
7. Liability & Indemnification
AJL International will not be held liable for delays, accidents, or damages caused by circumstances beyond our control, including but not limited to traffic, weather, road closures, or mechanical issues.
Our liability is limited to the total amount paid for the service. Under no circumstances will we be liable for any indirect, incidental, or consequential damages arising from the use of our services.
By booking and using our services, you agree to indemnify and hold harmless AJL International, its employees, contractors, and agents from any claims, damages, losses, or expenses arising from your use of our services.
8. Vehicle Use & Conduct
AJL International ensures that our vehicles are meticulously maintained and cleaned to meet the highest standards of comfort, safety, and luxury. However, passengers are expected to:
- Refrain from smoking, drinking alcohol, or using illegal substances during the ride unless otherwise specified.
- Avoid excessive noise or disruptive behavior that may impact the driver or other passengers.
Failure to adhere to these guidelines may result in an immediate termination of the ride without refund.
9. Privacy & Data Protection
AJL International respects your privacy and is committed to protecting your personal information. We collect and store personal data solely for the purpose of providing our services, processing payments, and improving customer experience.
For more information, please refer to our [Privacy Policy] (insert link), which outlines how we collect, use, and safeguard your information.
10. Changes to Terms & Conditions
AJL International reserves the right to amend or update these Terms & Conditions at any time. Any changes will be communicated via our website or directly to clients with existing bookings. Continued use of our services constitutes acceptance of any updated terms.
11. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or relating to these terms shall be resolved through binding arbitration in [insert location], unless otherwise agreed by the parties.
12. Contact Information
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at:
AJL International
Phone: +1-800-546-6508
Email: [email protected]
Website: https://www.ajlinternational.com/
By booking and using AJL International services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.